Rated A+ by the Better Business Bureau, Maid Brigade has been building lasting and strong relationships with our customers since 2003. Being that our franchise is located in Rolling Meadows, not only do we service Lake County, but we also service areas of Dupage County and the Northwest Suburbs. By continuously providing quality cleaning services, Maid Brigade has obtained a 98% customer satisfaction rate, as well as the Super Service award for 2011 and 2012 from Angie’s list.
Quality cleaning services are something we know our customers in Gurnee, Libertyville, and Mundelein are looking to have. Our bi-lingual maids have all been professionally trained and certified, are bonded and insured, and are continuously supervised in order to ensure your home is being consistently cleaned at a high standard. Most of our maids have been performing house cleaning services with Maid Brigade for seven to ten years, and realize that customer satisfaction is our highest priority. Our maids bring their own home cleaning supplies, and as the only Green Clean Certified service in the nation, all of our products are made with green solutions which allow us to clean your home without burdening your health or the environment.
Aside from providing quality home cleaning services we also do the following to ensure customers continuously receive a quality experience:
· During your first deep clean we personally send a maid supervisor out to your home. This allows us to make sure we are cleaning your home to your cleaning standard, so that our maids can keep it there each time
· We leave quality cards after each visit and address any comments or concerns to ensure each home cleaning stays at a high quality and customer’s needs are met
· Customer service representatives are in the office six times a week and readily available to speak with customers regarding any issues or concerns
At Maid Brigade we understand your time is also very important. We strive to ensure that all of our maids are arriving on time to your home cleaning in Lake County. Maid Brigade prides itself on having a 97 % arrival time and with our new GPS system we can track our maids and determine their estimated time of arrival. This system also allows us to notify customers right away if there are any changes in arrival time.
Services Beyond Cleaning
At Maid Brigade we have customer service readily available six days a week from 8AM-9PM Monday thru Friday, and 8AM to 4PM Saturdays, to speak with you regarding issues or concerns, or to schedule a cleaning. Contact us for a free estimate at 847-253-9800, or fill out an estimate online and we will contact you.
A few words from satisfied customers:
“They were fast and thorough! Great Work!” -Laura N
“Really terrific job, thank you!” –Tom
“Great job! Would love to use this service every time!” -Lisa T
Supporting the Community
We continue to support charities for schools, and churches, and watch for our own Maid Brigade Cares. We are eager to donate cleanings to any fundraising programs or events; so never hesitate to contact us for support!
Hours: 8am-6pm M-F, 8am-2pm Sat.
We have a 48 Hour Cancellation Policy
Service Area: Antioch, Deer Park, Deerfield, Bannockburn, Riverwoods, Fox Lake, Grayslake, Gages Lake, Hainesville, Gurnee, Wildwood, Highland Park, Fort Sheridan, Highwood, Ingleside, Island Lake, Lake Bluff, Lake Forest, Lake Villa, Lindenhurst, Lake Zurich, Forest Lake, Long Grove, Kildeer, Hawthorn Woods, Libertyville, Mettawa, Green Oaks, Lakemoor, Mudelein, Vernon Hills, Prarie View, Lincolnshire, Round Lake, Round Lake Beach, Round Lake Heights, Round Lake Park, Wadsworth, Wauconda, Waukegan, Great Lakes