With over 17 years of experience in house cleaning services, Alma Pinelo understands what it takes to clean and maintain a home thoroughly. As Field Operations Manager at our award-winning cleaning company, Maid Brigade of Houston, Alma oversees all aspects of field operations using her deep knowledge of effective cleaning techniques and commitment to exceptional service.
Alma’s cleaning career began in 2006 as a Maid Brigade cleaning professional. Drawn to the profession by her satisfaction in tidying spaces, Alma quickly learned specialized cleaning techniques during Maid Brigade’s intensive five-day training program.
Through dedicated practice honing her craft, Alma developed a keen eye for detail and a knack for understanding clients’ unique needs. As she learned, she eagerly took on more responsibility by becoming a supervisor and field leader – coaching new hires on providing consistent, high-quality cleaning that meets Maid Brigade’s high standards.
In her 17 years with Maid Brigade, Alma has personally cleaned or has overseen the cleaning of over 85,000 homes and businesses in Houston, Texas. She has also personally trained more than 250 cleaning professionals, instilling in them the same care and attention to detail that has made her successful.
Her deep working knowledge of real-world cleaning needs makes her ideally suited to oversee field operations across Houston. As a trainer helping new employees understand cleaning best practices for deep cleaning and maintenance services, Alma builds an open rapport so they feel comfortable asking questions. By conducting regular quality inspections of completed job sites, Alma ensures every member of the Maid Brigade of Houston team upholds their commitment to powerful, non-toxic cleaning.
Beyond her technical cleaning expertise, Alma connects with clients through genuine warmth and compassion. Fluent in both English and Spanish, Alma makes sure customers from all backgrounds feel at ease while their home is being cleaned. Her sincerity led Alma to earn Maid Brigade’s “Heart At Work” award for exceptional service as a company ambassador.
“I am blessed to have found my calling with Maid Brigade,” shares Alma. “I love sharing my passion for cleaning every day. My goal is always to leave a home cleaner than I found it while bringing a smile to our clients’ faces.”
With Alma’s experienced leadership, Maid Brigade of Houston upholds rigorous training and cleaning methods using the latest technology while staying committed to each customer’s unique needs. For those considering professional home cleaning services, Alma suggests, “Bring in the experts at Maid Brigade to take cleaning off your plate – we know how to make your home sparkle thanks to our specialized techniques and years of experience!”
Maid Brigade is a company that has earned its place atop the residential cleaning service industry through hard work, perseverance, honesty, and being part of the communities we service. Our franchises have cleaned homes in local communities throughout the U.S. and Canada for decades.