Bilingual Customer Service Specialist
Compensation: $12-$14/Hr + Commissions
Employment type: Full-Time
Established in 2004 Maid Brigade of Bartlett is looking for an outstanding customer service specialist who enjoys a fast pace environment and thrives on dealing with customers. The ideal candidate will have a great personality, enjoys working within a team environment and has a strong attention to detail.
The Customer Service Specialist is responsible for handling inbound sales calls and outgoing calls for follow-up and customer satisfaction management. From a service perspective, the position is responsible for working with customers to identify and address issues and /or concerns effectively. This position coordinates with other staff members to ensure delivery of outstanding customer service.
Essential Job Function:
- Inbound sales calls
- Inbound and Outbound customer service calls
- Data entry
- Customer service issue resolution
- Must be able to sit at a desk and conduct telephone calls and work on the computer
- Must be able to communicate/translate between cleaning staff, management and customers
- Must be dependable and have a strong work ethic
- Must enjoy customer service
- Excellent verbal and written communication skills
- Strong computer skills
- Strong problem solving skills
- Bilingual a plus!
Preferred Work Experience and Education:
- 2+ years call center experience
- 1+ year sales experience
- High School graduate with diploma or equivalent required
- Monday through Friday
- Hours 8:00 am - 5:00 pm (Earlier or later on occasion)
Please call to set up an interview 630-830-1550 between 9AM and 3PM Monday through Friday!
Maid Brigade of Bartlett
850 West Bartlett Road
Bartlett, IL 60103
Outstanding Cleaning Professionals
- Floors vacuumed and/or washed
- Beds made or linens changed
- Lamp shades and window sills dusted or wiped Furniture dusted and upholstery vacuumed Glass tops cleaned Clean all mirrors and dust picture frames Kitchen/Bathroom counter tops cleaned
- Kitchen: Exterior of refrigerator and stove/oven wiped down, interior microwave sanitized and small appliances wiped down
- Bathrooms: tubs, toilets, sinks scrubbed Baseboards and ceiling fans wiped or dusted Waste receptacles empties and liners replaced Overall appearance of home is straightened, left neat and tidy
Rate of Pay:
- AVG Hourly $10.00 - $13.00 per cleaning labor hour and tips
- Hours per week range between 20-40 hours. Mon - Fri
- Must be detail oriented, honest, trustworthy and reliable.
- Bilingual a plus.
Best Way to Apply:
- In person on Monday - Friday from 9AM - 3PM
- Maid Brigade of Bartlett is located at 850 West Bartlett Road Suite 3C Bartlett, IL 60103
- Call 630-830-1550 during business hours