About South Bay Maid Brigade Franchise
Meet Our Team
Dennis and Caralyn Dwyer (Owners)
The Dwyers have owned Maid Brigade of the South Bay of Los Angeles since 2009 and spend much of their focus on client relationships and expanding service to untouched territories. Over the years, Maid Brigade of the South Bay of Los Angeles has been named the Maid Brigade "Franchisee of the Year" and also presented with the "Top Gun" award two consecutive years in a row for its impressive growth, customer satisfaction, and employee retention rates throughout the franchise organization. Additionally, the Dwyers were honored with the "Blue Angel" award in back to back years for their top performance in their territory level. The Dwyers strive to create a collaborative work environment that promotes a happy and healthy team of employees so that a positive attitude and a diligent work ethic is then applied to each and every call they take and home they service.
Shanell Gates (Sales and Services Manager)
Shanell is friendly, reliable, dedicated and manages the office like a pro! As our Sales and Services Manager, Shanell handles just about everything from employee management to customer care and always does so with a smile. With her proactive approach, Shanell is growth-oriented and committed to her and the company’s achievements. When Shanell is not at the office connecting with and serving clients, she spends her personal time having fun with her family. Shanell is such an integral part of our operation, and we hope you get the pleasure of speaking with her soon!
Delia Gutierrez (Field and Operations Manager)
Delia has been with Maid Brigade since 2014 and as a result of her no questions asked, can-do attitude she has moved into the role of our Field and Operations Manager and also has the responsibility of training all new field employees until they are proficient on our cleaning system. Being detail-oriented and doing things right the first time around, Delia is trusted to ensure our teams’ service is always performed to the Maid Brigade standard. We hope you get the chance to meet Delia during service because she’ll put a smile on your face upon her greeting you. Delia is a significant contributor to upholding Maid Brigade’s cleaning and customer servicing standards and we love that she spends her days with us before retreating home to enjoy time with her husband.
Karina Guerrero (Sales and Services Coordinator)
Karina is the welcoming voice you’ll hear when you call us to get an estimate. We’re proud to have someone like her on our team who understands the importance of listening, always being friendly, and offering top-notch customer service! With a bright smile and kind disposition, Karina tremendously contributes to Maid Brigade’s ability to provide quality customer care while at work. Then, during much of her free time, she enjoys contributing to the community with her passionate involvement in helping homeless and animals in need.
House Cleaning Services
- One-Time Deep Clean
- Regular Maintenance (Weekly, Bi-Weekly, Monthly)
- Move In/Out
- Post-Construction
Awards
Through the hard work of our employees and benevolence of customers, Maid Brigade of Los Angeles has earned many accolades since opening a few short years ago. We strive daily to earn your respect and continued business through honesty, use of healthier products, and quality results.
- New Franchise of the Year
- Franchise of the Year
- Blue Angel Award for Excellent Customer Service
- Top Gun Award for Superior Customer Service
- Angie's List Super Service Award
Maid Brigade in the Community
Maid Brigade partners with many great organizations in the local community. Some of the causes closest to our heart are:
Cleaning for a Reason: Cleaning For a Reason is a nonprofit organization partnering with maid services to offer free professional house cleanings to improve the lives of women undergoing cancer treatment.
Fur Friends: Fur Friends is a program from Maid Brigade that benefits and acknowledges the heroes of our community that shelter, protect, and value animals by providing complimentary Green Clean Certified® cleaning to their foster care facilities.
Hours of Operation
Are you interested in starting service or have questions as part of your research? Call us anytime during the hours listed to speak with a courteous and knowledgeable cleaning professional.
Call: (310) 803-9413
Monday-Friday 5:00am – 8:00pm
Saturday 5:00am – 5:00pm
Sunday 6:00am – 3:00pm
Are you an existing customer who would like to talk with a friendly Maid Brigade expert about your service? Call us during the hours listed below to adjust an appointment, check on your next service date, add additional cleaning services, or offer feedback on your most recent experience.
Call: (310) 539-4000
Monday-Friday 7:30am – 5:00pm
Saturday & Sunday Closed
