About South Bay Maid Brigade Franchise

The Dwyers have owned Maid Brigade of South Bay of Los Angeles since 2009 and spend much of their focus on client relationships and offering the most innovative and effective cleaning and disinfection services on the market. Over the years, Maid Brigade of the South Bay of Los Angeles has grown in many ways but the priority through all the growth is to ensure every client gets the dedicated attention they deserve. The Dwyers strive to create a collaborative work environment that promotes a happy and healthy team of employees. With positive attitudes from their friendly team members, diligent work ethics applied to each and every call they take and home/office they service, and state of the art cleaning and disinfection methods, the Dwyers know the value of quality cleaning and customer service.

Nikkie, our trusted General Manager since early 2018, is friendly, dependable, dedicated and manages every facet of our operation like a pro! Nikkie oversees and handles just about everything from employee management to field and administrative operations to customer care and always does so with a positive demeanor and results driven mindset. With her proactive approach, Nikkie is growth-oriented and committed to her and our company’s achievements. When Nikkie is not managing the office and connecting with and serving clients, she spends her personal time enjoying quality activities with her two daughters, husband, and her pup.

Nikkie is such an essential part of our business, and we hope you get the pleasure of speaking with her soon!

Nicole Nguyen (Customer Care and Sales Coordinator)

Nicole joined us in 2019 as our Customer Care and Sales Coordinator and is one of the welcoming voices you’ll hear when you give us a call. We’re proud to have someone on our team as reliable and committed as she is who also understands the importance of listening, always being friendly, and providing top-notch customer service! In addition to servicing new and existing clients by phone and email, she works very closely with our field staff and communicates various details with them throughout each day. With a bright smile and very kind disposition, Nicole tremendously contributes to Maid Brigade’s ability to provide quality customer care. Outside of work hours, she enjoys family time and relaxing and recharging.

She’s a valued and very vital part of our team, and we know you’ll love getting to chat with her!

Delia Gutierrez (Cleaning and Operations Specialist)

Delia is our cleaning and operations specialist who ensures you receive the highest quality service every time! She started with Maid Brigade in 2014 and quickly worked her way up from Team Member to Team Supervisor and then to Field Manager in 2015. As our Field Operations Manager, Delia helps ensure all teams are fully prepared for each day, oversees training of new staff members, and upholds our cleaning standards of excellence. She is also the smiling face you may see checking team performance during your one-time or initial cleaning or periodically spot or quality inspecting during regular service visits. Her time in the field continually prepares her to best meet clients’ expectations and allows her to train our staff to do the same.

Delia, with her positive attitude, is an integral link between our field staff and our clients, and we cannot wait for you to meet her!