A team you can count on
We have wonderful women and men working for us who are upstanding members of their communities. Prior to joining our team, they undergo a thorough interview process to ensure that each member of the team will positively contribute to the established culture. You can also rest easy knowing our cleaning teams are also bonded and insured which means that you don’t have to worry if there’s an accident.
Rachel & Duane
Business Owners
Rachel and Duane Epperly have owned and operated Maid Brigade since 1994. Rachel started cleaning in 1989 and learned from the bottom up on how to clean and take care of customers. She has spent her whole career either cleaning, managing or owning a cleaning business. That experience helps bring the best house cleaning service to you more than 30 years later. Duane’s specialty is database programming and tech support for Maid Brigade. They both remain active in the business.
Rachel & Duane
Business Owners
Rachel and Duane Epperly have owned and operated Maid Brigade since 1994. Rachel started cleaning in 1989 and learned from the bottom up on how to clean and take care of customers. She has spent her whole career either cleaning, managing or owning a cleaning business. That experience helps bring the best house cleaning service to you more than 30 years later. Duane’s specialty is database programming and tech support for Maid Brigade. They both remain active in the business.
Mercy
Manager
Mercy Garcia is Maid Brigade’s main manager. She has been with us since 2010 and has helped shape us into a reliable, quality centric, and hard-working business. She has a handle on most everything including scheduling, customer service, sales and managing the staff. She has a great team to back her up too.
Mercy
Manager
Mercy Garcia is Maid Brigade’s main manager. She has been with us since 2010 and has helped shape us into a reliable, quality centric, and hard-working business. She has a handle on most everything including scheduling, customer service, sales and managing the staff. She has a great team to back her up too.
Lashae
Manager
LaShae Lawton is Maid Brigade’s manager in the Frederick office. She started cleaning in 2008 and worked her way up with Maid Brigade. Her experience in the field helps her understand how to understand your expectations and train the field staff to meet those expectations. She handles a lot of our sales, customer service, scheduling and inspections.
Lashae
Manager
LaShae Lawton is Maid Brigade’s manager in the Frederick office. She started cleaning in 2008 and worked her way up with Maid Brigade. Her experience in the field helps her understand how to understand your expectations and train the field staff to meet those expectations. She handles a lot of our sales, customer service, scheduling and inspections.
Aura
Field Manager
Aura Comayagua is our field manager. Her focus is to hire, train and maintain our excellent standards of cleaning. She is often the person you will see in your home checking on first time cleanings, regular spot inspections, quality checks, and in-home estimates. Aura has been with Maid Brigade since 2002 and managed her own team for a long time before becoming the lead field manager.
Aura
Field Manager
Aura Comayagua is our field manager. Her focus is to hire, train and maintain our excellent standards of cleaning. She is often the person you will see in your home checking on first time cleanings, regular spot inspections, quality checks, and in-home estimates. Aura has been with Maid Brigade since 2002 and managed her own team for a long time before becoming the lead field manager.
Martha
Equipment Manager
Martha Prado is our equipment manager and helps with our inspections. She has been with Maid Brigade since 2001. Martha also started as a team member in the field. She now helps with training and inspections, but her main job is to keep our towels clean and our equipment in tip-top shape. Her deep background knowledge helps us all keep it clean!
Martha
Equipment Manager
Martha Prado is our equipment manager and helps with our inspections. She has been with Maid Brigade since 2001. Martha also started as a team member in the field. She now helps with training and inspections, but her main job is to keep our towels clean and our equipment in tip-top shape. Her deep background knowledge helps us all keep it clean!
Field Staff
Many new customers are concerned and inquire about the well-being of our cleaning staff. It warms our hearts to know that you are taking time to read about our crews who mean so much to us. And we know that our efforts are making a positive impact. We are delighted to share our commitment to the welfare of our cleaning staff that goes beyond the basics.
Here are some highlights of the benefits we offer:
- Competitive Wage: Our cleaning staff earns a significant rate for their hard work. We ensure they receive a competitive wage, making sure they meet mandatory minimum and overtime wages. This is a distinction from some cleaning services that designate staff as “contract workers” to evade responsibilities. We categorize our cleaning staff as employees, taking full responsibility for compliance with DOL wage requirements and covering their worker’s compensation.
- Annual Raises: Raises are a vital part of our commitment and are done each year when we review the customer rates and assess price increases as needed.
- Bonuses: In recognition of their outstanding efforts, our cleaning staff receives a year-end bonus as a token of appreciation. In addition to the year-end bonus, we provide another bonus in May, recognizing and appreciating our cleaning staff’s efforts twice a year.
- 401k Program with Company Match: To support their long-term financial goals, we provide a robust 401k program that includes a company match.
- Paid Holiday, Sick, and Vacation Time Off: Our cleaning staff enjoys the benefits of paid time off during holidays, for sickness, plus additional time for well-deserved vacations.
- Healthcare Coverage: We do provide health insurance, which our staff can elect, although many choose to take advantage of the reduced family rates available through the Obamacare ACA program. We also offer access to reduced dental and vision insurance, along with STD and LTD insurance at no cost to them.
- Employee Appreciation Day: We host an Employee Appreciation Day over the summer, where our staff can bring their families, showing our gratitude for their dedication.
- Supplied Resources: We provide all their necessary cleaning supplies, uniforms, and even cars for our staff to use at NO COST to them. Unlike some services that charge for these essentials or require employees to provide them, we prioritize removing such financial burdens from our team.
Your concern for our staff is well-placed. Unfortunately, there are many shady companies that sidestep laws to avoid extra costs, often at the expense of the employee. We want to assure you that we do not engage in such practices.
Our dedicated staff, some of whom have been with us for decades, is a testament to our commitment to creating a supportive and fulfilling work environment. While our dedication to fair wages and comprehensive benefits may make us more expensive than other services, we believe it’s a worthwhile investment in the well-being and satisfaction of our team.
Top 5 reasons people choose
Maid Brigade:
- Maid Brigade is reliable and consistent.
- Maid Brigade is affordable.
- We look out for your health with green cleaning.
- We take pride in customer service.
- Maid Brigade screens, trains and certifies our maids.
Hard work, perseverance
and honesty are at our core.
Maid Brigade is a company that has earned its place atop the residential cleaning service industry through hard work, perseverance, honesty, and being part of the communities we service. Our franchises have cleaned homes in local communities throughout the U.S. and Canada for decades.